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New recovery package to support primary producers, small businesses, non-profit organisations and councils in Western Queensland
Queensland Ministerial statement - 7 April 2025
The Australian and Queensland Governments have announced additional support targeting primary producers, small businesses, non-profit organisations and local councils in communities impacted by the Western Queensland floods.

Flood support extended to western Queensland small businesses, more residents, councils
Queensland Ministerial Statement - 31 March 2025
Flood affected small businesses and not-for-profits in the local government areas of Barcoo, Boulia, Bulloo, Diamantina, Longreach, Murweh, Paroo, Quilpie, and Winton can now access disaster loans from the Australian and Queensland Governments.

Disaster assistance grants available for flooded North Queensland primary producers, small businesses and not for profit organisations
Queensland Ministerial Statement - 3 February 2025
More support is being provided into North Queensland, with more than $100 million in extraordinary grants now available for flood affected primary producers, small businesses and not for profit agencies across flood affected areas.

Disaster loans activated for north Queensland
Queensland Ministerial Statement - 6 February 2025
Disaster hit primary producers, small businesses and not-for-profits in seven northern Queensland council areas can now apply for concessional loans to assist with their recovery from the sustained rains and flooding endured the past week.

Disaster Recovery: Cyclone Jasper, associated rainfall and flooding
Support for rural and small business impacted by Cyclone Jasper and associated flooding.

Small Business Stories: Retail business impacted by COVID-19
For Cairns jeweller Maurizio Fenu, COVID-19 had a huge impact on his business, particularly the viability of one of his outlets that was reliant on tourist trade.

Small Business Stories: Cafe and catering business impacted by COVID-19
Far North Queensland cafe owner Leeandra Norman's business had been severely impacted by COVID-19. And then small business financial counsellor Susan Yeeles walked into her cafe in 2020.

Small Business Stories: Family pub impacted by COVID
Two Small Business Financial Counsellors walked into a bar… and offered life-changing support for small business owners Stephen and Lynda Shofield.
“We wouldn't be where we are today if we did not have them. Make the phone call, contact them. You won't be sorry. Your business will turn around. Don't give up.”