Disaster Recovery Support
Free, impartial, confidential assistance for rural and small business impacted by disasters.
Free, impartial support to help rural and small business to recover from disaster.
Our Rural Financial Counsellors, Small Business Financial Counsellors and Business Wellness Coaches provide tailored assistance to help you and your business get back on track following disaster.
Our team have extensive experience in working with rural and small businesses through the disaster recovery process. They can work with you across many aspects of your business recovery, from accessing government grants to planning for a strong future.
We provide practical support to help you make your own decisions - working with you by phone, online or we can meet in person.
Disaster activations
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Western Queensland flooding
Western Queensland Surface Trough and Associated Rainfall and Flooding, commencing 21 March 2025
Our team is ready to provide assistance to impacted rural and small businesses, from grant applications to planning for a strong future.
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North Queensland flooding
North and Far North Qld Tropical Low, commencing 29 January 2025
Our team is ready to provide assistance to impacted rural and small businesses.
Our team is ready to provide assistance to impacted rural and small businesses, from grant applications to planning for a strong future.
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Tropical Cyclone Jasper
Cyclone Jasper and associated rainfall and flooding
(13 - 28 December 2023)Dedicated support is available for small business (including tourism and rural), in defined disaster areas that experienced direct or indirect disaster impacts, to re-establish operations, maintain employment, and become more resilient for future disaster events.
How we can help you and your business recover from disaster
Our Rural Financial Counsellors and Small Business Financial Counsellors provide structured, practical support to get your business back on track, including help to:
identify what grants, disaster assistance and financial support are available in your area
understand application process and document requirements
access eligible funding including state and federal government programs and packages
deal with debt, negotiate with banks, ATO and creditors
connect to other support services including our Business Wellness Coaches and Farm Business Planning Officers.
Rural and Small Business Financial Counsellors
Our Business Wellness Coaches work with you personally, helping you to move forward, including:
support you with personal emotional coaching in collaboration with your Rural or Small Business Financial Counsellor or independently
help you to identify the source of your challenges and create strategies to enable you to move forward
connect you to support from other support services including our financial counselling colleagues.
Business Wellness Coaches
Industry Recovery and Resilience Officers
Our Industry Resilience and Recovery Officers are an impartial service to help primary producers prepare for the next disaster, including:
better understand the risks facing your rural business
identify and develop strategies to mitigate risk
build resilience to the impacts of future climate-driven events such as floods, bushfires and droughts by developing
natural disaster response and recovery plans
access financial support and mental health support.
Dedicated support when you need it most.
Contact your local small business financial counsellor. Our service is free, impartial and designed to help your business recover from the impacts of Tropical Cyclone Jasper.
Not sure where to start? Send us a message with this form.