Disaster Recovery Support

Free, impartial, confidential assistance for rural and small business impacted by disasters.

Free, impartial support to help rural and small business to recover from disaster.

Our Rural Financial Counsellors, Small Business Financial Counsellors and Business Wellness Coaches provide tailored assistance to help you and your business get back on track following disaster.

Our team have extensive experience in working with rural and small businesses through the disaster recovery process. They can work with you across many aspects of your business recovery, from accessing government grants to planning for a strong future.

We provide practical support to help you make your own decisions - working with you by phone, online or we can meet in person.

Disaster activations

  • North Queensland flooding

    North and Far North Qld Tropical Low, commencing 29 January 2025

    Our team is ready to provide assistance to impacted rural and small businesses.

    For more information on all current disaster recovery support visit: www.qld.gov.au/disasterhelp

  • Tropical Cyclone Jasper

    Cyclone Jasper and associated rainfall and flooding
    (13 - 28 December 2023)

    Dedicated support is available for small business (including tourism and rural), in defined disaster areas that experienced direct or indirect disaster impacts, to re-establish operations, maintain employment, and become more resilient for future disaster events.

Rural and Small Business Financial Counsellors

Our local financial counsellors provide structured, practical support to get your business back on tack, including:

  • identify what grants, disaster assistance and financial support are available in your area and whether you are eligible

  • help with understanding application and document requirements

  • help with accessing eligible funding including state and federal government programs and packages

  • connect you to other support services including our Business Wellness Coaches.

Business Wellness Coaches

Managing your personal wellbeing also supports your family, friends and business. Our Business Wellness Coaches work with you personally, helping you move forward and can:

  • support you with personal emotional coaching in collaboration with your Rural or Small Business Financial Counsellor, or independently

  • help you to identify the source of your challenges and create strategies to enable you to move forward

  • connect you to support from other services.

Dedicated support when you need it most.

Contact your local small business financial counsellor. Our service is free, impartial and designed to help your business recover from the impacts of Tropical Cyclone Jasper.

Not sure where to start? Send us a message with this form.